By Neil Grover, Free Transit Ottawa, Ottawa Citizen Op-Ed
Ottawa transit is defined by neglect. The train breaks down, buses are painfully unreliable, and fares are far too high.
But no, it’s remote work to blame for low ridership. We’re told demand simply isn’t there anymore, as if bus riders are a set pool of users that can only shrink, never grow. OC Transpo has had three years to improve and redesign service to meet the needs of residents outside the 9-to-5 commuter pool. it has tried nothing and it’s all out of ideas.