Missing the bus (schedule): how the pandemic is boosting on-demand transit

CBC News, December 6, 2020 (Could this be a solution for some of the transit issues in Ottawa?)

Going to work on weekends used to be a challenge for Ben Hazel.

But since the arrival of on-demand bus service in Belleville, Ont., Hazel no longer has to worry about wasting money on cab rides to get to his job at a food processing plant.

"It's been very beneficial because when buses shut down at a certain time, you can rely on on-demand to get you to work," he told CBC Radio's Cost of Living.

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"Before there was an on-demand, I had to be up [the industrial park] at roughly 6:00 in the morning on a Sunday, so I had to rely on a cab to get me to work. Going into my monthly pay, you know what I mean?" said Hazel.


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