OC Transpo scales back service as ridership plummets during pandemic

By Laura Glowacki, CBC News Ottawa, March 24, 2020

Ridership on OC Transpo has dropped 70 to 90 per cent since the adoption of physical distancing and self-isolation measures to slow the spread of COVID-19, according to a memo sent to Ottawa city council Tuesday.

The drop has led OC Transpo to start rolling out services changes to the transit system beginning this week, said John Manconi, the general manager for transportation services, in the memo to council.

"With reduced ridership and COVID-19 potential impacts to the workforce, an adjustment to our multi-modal transit system is required to sustain and continue to provide the service while at the same time ensuring levels of service that enable social distancing," said Manconi.


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