By Andrew Duffy, Ottawa Citizen, February 15, 2020
It’s early Friday afternoon on a cold day in February and, once again, Sarah Wright-Gilbert’s phone is blowing up.
One year into her volunteer role as a citizen transit commissioner, the 38-year-old has made herself an essential source of news and information about the city’s fickle light rail system.
Today, the Confederation Line is having trouble navigating the winter weather: two trains have had to be towed. The episode follows a morning power outage that delayed some trains, and still more “switch issues.”
Wright-Gilbert has taken to her preferred medium, Twitter, to update commuters on the unfolding situation and to express her dissatisfaction with the status quo.https://ottawacitizen.com/news/local-news/open-forceful-citizen-transit-commissioner-raises-stink-at-city-hall