New documents reveal chaos and cover-ups inside OC Transpo

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By Judy Trinh, Ottawa Magazine, December 9, 2019

A photo of an internal computer cancellation report reveals the pressure behind the scenes at OC Transpo to keep buses on schedule as the city tries to cope with driver shortages.

The photo obtained by Ottawa Magazine shows a computer screen that reveals 60 OC Transpo trip cancellations during the afternoon rush hour of Friday, November 29 that were not made public. These cancellations between 2 p.m. and 6:15 p.m occurred as thousands of transit users waited for buses to get home.

The cancellations were not posted on OC Transpo’s website or its social media accounts.

John Manconi, the city’s general manager of transportation services, has said OC Transpo is transparent and posts the trips that are cancelled on its website and on social media — but he had to backpedal on that statement after being shown the internal cancellation report.

https://ottawamagazine.com/people-and-places/new-documents-reveal-chaos-and-cover-ups-inside-oc-transpo/