By Joanne Chianello, CBC News Ottawa, December 3, 2019
The City of Ottawa is paying outside experts to ride herd on the consortium that built the $2.1-billion Confederation Line, councillors on the finance and economic development committee learned Tuesday.
OC Transpo boss John Manconi told them reliability is improving, but Rideau Transit Group (RTG) still can't commit to a specific date by which the problem-plagued system will be declared stable.
To move things along, Manconi announced the city would conduct an operational review and provide extra maintenance oversight due to what he characterized as "consistently poor performance" from RTG.
https://www.cbc.ca/news/canada/ottawa/lrt-problems-experts-oversight-1.5382153