By Kate Porter, CBC News Ottawa, September 11, 2019
West Ottawa residents whose garbage and recycling has been sitting at the curb for days awaiting pickup should soon get some relief, the city is promising.
"We're doing everything humanly possible to ensure that service gets respectable again. We're throwing everything we have at it," pledged Kevin Wylie, the city's general manager of public works, on Wednesday.
People living in Bay ward, Kanata, Stittsville and the city's rural west end began complaining in June that Waste Management, the company contracted to pick up curbside waste in those neighbourhoods, was falling behind.
https://www.cbc.ca/news/canada/ottawa/garbage-pickup-contract-west-city-council-1.5279676