By Jon Willing, Ottawa Citizen, September 6, 2019
The City of Ottawa won’t extend the collection contract of a major garbage company that continues to struggle to meet pickup schedules for communities in the west suburbs.
Waste Management has been in the city’s bad books because the company hasn’t always collected residential garbage on time. The company has the city collection contract in Kanata, Stittsville and the surrounding communities in west Ottawa.
City council learned from staff on Friday that Waste Management would no longer be collecting residential trash in the west zone starting next June. The city is extending all of its garbage collection contracts to May 31, 2023, but couldn’t reach a deal with Waste Management, so that contract will end May 31, 2020.
https://ottawacitizen.com/news/local-news/city-dumping-waste-management-in-west-suburbs-over-performance-issues