Egan: Senior feels burned after 'free' thermostat leads to $12,000 liability

By Kelly Egan, Ottawa Citizen, January 16, 2018

When Ontario banned the problematic practice of door-to-door sales of certain household items in March 2018, it left out thermostats.

And so here we are in the hallway of Paul Carbonneau’s spotless home in Kanata, looking at a new “smart” thermostat, a space-age looking unit controlled from anywhere with a cellphone.

(...)The Ontario Ministry of Government and Consumer Services had been bombarded with complaints and enquiries about door-to-door sales tactics, in excess of 2,400 in 2016. On March 1, it outright banned the door-to-door marketing of several products, including furnaces, air conditioners, water heaters and treatment devices.

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