Egan: Senior feels burned after 'free' thermostat leads to $12,000 liability

This was posted more than 12 months ago. The information may be outdated.

By Kelly Egan, Ottawa Citizen, January 16, 2018

When Ontario banned the problematic practice of door-to-door sales of certain household items in March 2018, it left out thermostats.

And so here we are in the hallway of Paul Carbonneau’s spotless home in Kanata, looking at a new “smart” thermostat, a space-age looking unit controlled from anywhere with a cellphone.

(...)The Ontario Ministry of Government and Consumer Services had been bombarded with complaints and enquiries about door-to-door sales tactics, in excess of 2,400 in 2016. On March 1, it outright banned the door-to-door marketing of several products, including furnaces, air conditioners, water heaters and treatment devices.