“The first thing they taught us was stay the hell away from the structures at the stations because you’re not going to clear them,” said the operator, speaking on condition that he not be named, for fear of losing his job. “We’re actually taught to board passengers further out from the curb than we normally would.”https://ottawacitizen.com/opinion/columnists/oc-transpo-warns-double-decker-drivers-about-overhang-hazard-driver-says
By Kelly Egan, Ottawa Citizen, January 13, 2019 A veteran OC Transpo driver says the company specifically warns double-decker operators to beware of Transitway overhangs. Drivers take special training to operate the double-deckers like the one that crashed into Westboro Station during Friday’s afternoon commute, killing three people and injuring another 23. It is among the worst accidents in the history of the city’s transit system.