By Matthew Kupfer, CBC News Ottawa, January 11, 2018
Riders who rely on OC Transpo's 200-series routes say they're frustrated over long waits for buses that sometimes show up so packed with passengers they can't get on.
Jon Moore, who rides Route 268 between Kanata and downtown, said he's seen cancelled runs replaced with shorter vehicles and full buses that just pass him by.
"It seems to be even worse than what's typical," Moore said as he waited on Albert Street.
https://www.cbc.ca/news/canada/ottawa/oc-transpo-full-buses-1.4974208