By Katherine Kimbell, Ottawa Citizen Letter to the Editor, August 24, 2018
(...)Please keep our bus service
A reduction of OC Transpo bus 11 service at its western extension to Bayshore is to begin on Sept. 2. Bus service will be reduced by 50 per cent for residents on or near Richmond Road, west of the intersection of Carling and Richmond roads.
While OC Transpo says this change will facilitate bus connections to the coming LRT, this means huge loss and inconvenience to many disabled bus riders who greatly depend on route 11 at its western end.
These disabled persons about to lose half of their bus options are mobility-limited from various reasons of age, disability and low income. Many have no cars and absolutely need good bus service.https://ottawacitizen.com/opinion/letters/todays-letters-heron-gate-oc-transpo-and-a-thank-you