City hall blog: OC Transpo monitoring Presto fare gate problems in Toronto

This was posted more than 12 months ago. The information may be outdated.
By Jon Willing, Ottawa Citizen, March 19, 2018

The Toronto Transit Commission is having problems with fare gates that work with Presto cards. It’s not great news for OC Transpo, since the transit agency in Ottawa uses a similar fare gate made by the same manufacturer.

The Toronto Star reported last week that the TTC paused the installation of fare gates while it works out problems with the hardware and software. There seems to be a high failure rate of the motors in the gates, which is obviously a problem if customers are tapping their Presto cards but the gates don’t open.

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