Do you need a water softener if you live in Ottawa?
Ottawa Citizen

By Kelly Egan, Ottawa Citizen, September 5, 2017

We were peppered with questions following the tale of an Ottawa woman slapped with a $6,000 lien on her home to fulfill the contract on a water softener system sold by a door-to-door agent.

Patsy Miller was required to pay out the entire 120-month rental on the system, even though she sold the Barrhaven home after 17 months and no longer had any use for the softener.

She felt deceived by the sales agent, who left the impression the city’s water is loaded with harmful contaminants. This, of course, is false.

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