Bad roads by far the most frequent complaint to the city, data shows
Metro Ottawa

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By Alex Abdelwahab, Ottawa Metro News, July 13, 2017

A common joke in Ottawa has it that the city has only two seasons: winter and construction.

Data from the city’s records of monthly service requests sheds some light on why that may be: calls about “road travelled surface,” (potholes, essentially) add up to the city’s biggest complaint, by far, in almost every ward.

Ottawa residents made 24,658 road-surface-related calls between January and June of this year. That’s more than three times as many as the 7,908 requests for pickup of “organics,” the second most common call, city-wide.