No approved policy to suspend fares during emergencies: OC Transpo

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By Ted Raymond, CFRA News, May 5, 2017

While City Councillors said Tuesday’s evacuation of downtown Ottawa, following a major gas leak at the corner of O’Connor and Queen, was handled well, there have been questions raised about OC Transpo’s policies during emergency situations.

OC Transpo had to detour westbound buses around the closure, and had a detour route in place quickly Tuesday afternoon, but a large number of people were forced to evacuate onto those buses.

Allegations were made that fare inspectors, who were dispatched to the Mackenzie King Bridge to help direct transit riders and evacuees, were also enforcing fare payment. This is an allegation OC Transpo has denied.