Brie Watson: Here’s how to improve Para Transpo
Ottawa Citizen

By Brie Watson, Ottawa Citizen, April 25, 2017

A group of friends and I were waiting in a shawarma shop on Rideau on a night back in January. I was visiting Ottawa, a city I once called home. One of my friends, Artrude, had scheduled a pick-up with OC Transpo’s Para Transpo services for 10 p.m. The time rolled around and the bus was nowhere in sight.

“I can’t call for a half hour,” Artrude told us.

So we all waited, late on a cold night, in downtown Ottawa.

The system currently in place is such that a disabled person cannot call OC Transpo to ask about the whereabouts of their scheduled pick-up until a half-hour has passed from the initial scheduled timing. Luckily, we had ordered a shawarma, so it technically wasn’t considered loitering, as we sat around for an additional 30 minutes. We didn’t leave the restaurant because we didn’t want to leave Artrude alone downtown at night.

Connect with us