OC Transpo officials to hear rider complaints

By Jessica Cunha, Ottawa Community News, January 23, 2017

OC Transpo officials will attend a public meeting on Feb. 2 in Kanata north to discuss residents’ issues with service changes to buses, specifically in Morgan’s Grant and Briarbrook.

Kanata North Coun. Marianne Wilkinson said John Manconi, general manager of the city’s transportation service, Pat Scrimgeour, director of OC Transpo customer systems and planning, and Troy Charter, director of transit operations, will all attend.

The meeting is being held in response to concerns raised by residents at the councillor’s January town hall meeting, as well as numerous complaints received via email and Facebook.


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