Crashed Presto site leaves customers, staff scrambling
Metro News

This was posted more than 12 months ago. The information may be outdated.

By Emma Jackson, Ottawa Metro News, August 31, 2016

OC Transpo could offer customers a discount if Presto’s broken website isn’t up and running soon.

The Presto card site, which lets OC Transpo customers load passes and e-purse dollars onto their transit card, crashed late Tuesday due to a hardware issue and stayed down all day Wednesday.

Alex Burke, spokesperson for Metrolinx which runs Presto, said staff were working with the 11 transit agencies affected to “determine the appropriate course of action” for customers if the site can't be fixed quickly.