By Joanne Schnurr, CTV News Ottawa, February 4, 2014

Ontario’s ombudsman has launched an investigation into Hydro One after hundreds
of complaints to his office. CTV Ottawa highlighted many of these stories of
people close to bankruptcy, unable to pay their utility bill. Andre Marin
decided to launch his investigation after years of trying to resolve hundreds of
complaints on an individual basis. He says dealing with Hydro One has been
extremely difficult, like trying to catch a slippery pig. David Baker knew there
was something wrong with his smart meter. He\'s been heating his house near
Prescott only with wood and couldn\'t understand why his hydro bill was so high.
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Ontario Ombudsman launches Hydro One investigation | CTV Ottawa News.